This 3-hour adventure is five minutes away from San Juan. Meet your certified guide and explore the subtropical forest while enjoying adventurous activities including cave rappelling, canopy bridges, amphibious vehicle ride and exhilarating ziplines. The last zipline lands at the unique hilltop Mojito Bar Check-in Area where the tourists can purchase snacks and refreshing beverages including the best Mojitos in town.
All taxes, fees and handling charges
Certified, professional and bilingual tour guide
Use of safety equipment including helmet, harness, and gloves
What's Not Included
Alcoholic drinks (available to purchase)
Hotel pickup and drop-off is not included
CHILD: Age: 11 - 17
ADULT: Age: 18 - 65
AGE / GROUPS LIMITATIONS:
Children less than 70 lbs. can do a tandem-ride accompanied by one of our certified tour guides to make sure they make it across the ziplines.
Ecoquest is not responsible for personal items left in our premises. We do not store any belongings for our clients. Please carry with you only what is necessary for the tour including the method of payment.
ECOQUEST TERMS & CONDITIONS
Fareharbor Online Booking requests are recommended to be made 3 days before the activity.
Gear/equipment sanitised between use
Guests must be ambulatory. Wheelchairs (collapsible or electric) are not permitted. Ecoquest will deny participation to guests arriving in wheelchairs or electric scooters.
Hand sanitiser available to travellers and staff
If a customer requests a rebooking the same day of the tour and the requested tour is available, the group will be charged $80.00. If the requested tour is not available we will not provide any refunds. We cannot guarantee availabilities for a requested t
If the customer cancels 24 hours or more before the tour, the customer gets charged a 20% of the total amount.
In Ecoquest, safety is our uppermost priority. This is why we are adding to our Standing Operating Procedure the COVID-19 Safety Protocols with the newly implemented guidelines of social distancing, rigorous sanitizing procedures, and daily health control
Maximum weight allowed is 230 lbs; if the participant is 6" tall or taller we can accept up to 250 lbs. We accept a maximum waist line of 42" and a maximum thigh measurement of 26"
No refunds or credits will be issued for no-shows the day of the activity. No partial refunds or credits will be issued if the participant is unable to complete the adventure.
Not recommended for travelers with poor cardiovascular health
Not recommended for travelers with spinal injuries
Our cancellation policy dictates that if the customer cancels less than 24 hours before the tour, the customer gets charged the full amount.
Persons with recent injuries, surgeries, pregnancies or any other health or physical condition which makes performing the activity dangerous for you and the group are not allowed to participate.
Please be aware that most participants over the age of 65 (even very active ones) usually cannot keep up the required pace - cope with the harsh terrain and regularly do not complete the adventure. This usually slows everyone down and can result in a safe
Public transportation options are available nearby
Regularly sanitised high-traffic areas
The adventure is not cancelled due to rain. Only severe weather or any other unexpected natural disaster may result in the cancellation of the activity and you will not be charged.
To help avoid your credit card to be declined at the moment of payment, we recommend customers to authorize the total charges with their credit card company beforehand. Many credit card companies protect their customers from fraudulent charges and will no
We accept participants between 11 and 65 years of age for our San Salvador Rainforest Adventure and our Campo Rico Cave Rappelling & Ziplining Safari.
You cannot participate if you suffer any impediments including heart problems, back problem, neck problems, respiratory ailments, epileptic seizures, have a weakness or medical problems with your legs, are blind or visually impaired, are hearing impaired
Your safety and enjoyment will depend greatly on following your guide's instructions.
Children under 18 must be accompanied by a participating adult (21 or over) who can sign a liability waiver for the minor in the presence of an Ecoquest authorize representative. All guests must fill out a waiver and medical questionnaire the day of the a
Ecoquest reserves the right to cancel an activity if the minimum amount of participants is not completed 24 hours before the adventure or for safety reasons. Should this be necessary you will receive a full credit or refund.
Face masks required for guides in public areas
For safety reasons we take a maximum of 15 participants per session and we keep our groups together at all times. All the activities have to be performed to complete the adventure course in the rainforest.
Guests are recommended to bring credit cards (Visa, MasterCard or Discover) and US dollar currency to purchase optional extras such as beverages, T-shirts, souvenirs, etc.
Guides required to regularly wash hands
I UNDERSTAND THAT I AM RESPONSIBLE TO INFORM ALL THE TERMS & CONDITIONS TO THE PARTICIPANTS IN OUR GROUP.
If Ecoquest cancels the tour, the customer receives a full refund.
If your reservation is less than 12 hours in advance of tour, please call to check availability.
It is customary to leave a 15% gratuity tip in recognition for the exceptional service of our tour guides. It is always up to the guest to determine what they feel is an appropriate tip amount.
No alcohol consumption, smoking or cellular usage are allowed during the activity.
Not recommended for pregnant travelers
Not recommended for travelers with recent injuries or surgeries.
Participants must have a good physical condition, have good endurance, good balance and coordination.
Please check our website for age requirements of other tours.
Regular temperature checks for staff
Social distancing enforced throughout experience
This activity in NOT recommended for participants afraid of heights. The participants are required to concentrate and follow instructions in order to accomplish the zipline courses safely.
Travelers should have at least a moderate level of physical fitness
We accept participants between 7 and 68 years of age for our Campo Rico Ziplining Adventure and our Campo Rico Sunset Ziplining.
You will be informed of potential risks that may arise in the adventure (hiking trails, river journeys, ascent and descent by rope) although this does not necessarily guarantee the safety of these activities. Some hazards that you may encounter during the
For a full refund, cancel at least 24 hours before the scheduled departure time.
For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Experience may be cancelled due to Insufficient travelers
Our Travel guide can help you plan your holiday to Puerto Rico by offering you detailed information on hotels, activities, golf courses and car rentals in Puerto Rico. We offer a comparison of nearly all hotels, car rentals and activities that are available in Puerto Rico and surrounding area with an option to make a real time secure booking. By booking in advance you are certain to have everything prepared for your trip to Puerto Rico.